We publish regular posts based on our experience of the market and the feedback we receive from new and existing customers. We encourage visitors to interact with the blog and post comments. If you are interested in finding out more about any of our solutions please contact us.
MSPs may provide IT cloud services of all kinds to other businesses, but they too often obtain hardware and related products from third party vendors. In order for MSPs to be successful, it is imperative that they nurture their vendor relationships, and strive for improvement, whenever possible. The following are some of the best ways […]
The traditional, on-premise phone systems are being replaced by equipment-free, cloud based phone systems. The reasons are simple. Traditional phone systems come with many limitations. They are expensive, difficult to scale up or down, and can’t be reconfigured easily. As a result, a large number of businesses have started using VoIP (Voice over Internet Protocol) systems […]
In Part I, we discussed how to evaluate the success of your website using the SMART technique. In this series, we will further discuss the principles of SMART when measuring your marketing goals. If a website doesn’t get traffic, then it will eventually get out of business. Growing your traffic will require you to create […]
So, you have set up a beautiful website that has powerful and informative content for your prospects and other relevant visitors. You have added contact forms, explained your services clearly, and added important links. This should do just fine, right? Unfortunately, the answer is “no”. Your marketing efforts must not stop at merely creating and […]
There was a time when viruses and malware were a major threat, even for an average desktop or laptop user. This was the time of Windows XP, which didn’t have an AV program of its own (later Windows OS came with built-in AV programs, such as, Windows Defender in Windows 7 and 8), and the […]
Service Level Agreements (SLAs) are enterprise life lines on the Internet. CIOs cannot plead ignorance of the clauses. First, the SLA is often written in plain English, and second, the SLA represents the “consensus” reached between the contracting parties. A focus on the SLA is an imperative; a necessity. So, what does one look for […]
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