Microsoft urges users to uninstall BSOD update

Microsoft’s latest round of Tuesday updates brought about a subtle U-turn from the software giant after some users experienced the blue-screen of death (BSOD) following its installation.

The update MS14-045 was supposed to fix three separate issues, among other things, but it wasn’t long after its release that users were complaining that their PCs, mainly Windows 7 PCs, were getting stuck in the blue screen mode when the PC was next switched on. The severity of the issue was such that many users were unable to get out of the blue-screen mode without booting up the machine using original install media.

The issue sparked a raucous response on the Microsoft support forum website, with nearly hundreds of comments being made to a single thread. The comments also mentioned similar issues with other updates released as part of the same round of updates.

Since the alarm was raised Microsoft have removed the affected patches from its website, but they are still being pushed out by Windows auto-update, and so many users will still be able to download the faulty packages.

Microsoft released this statement; “Microsoft is investigating behavior associated with the installation of this update, and will update this bulletin when more information becomes available”. The company then revised the FAQs for the update itself, stating “Microsoft recommends that customers uninstall this update. As an added precaution, Microsoft has removed the download links to the 2982791 security update.”

However, the patch wasn’t erroneous in all cases, with many reporting successful updates to individual PCs as well as to hundreds of client machines.

Unfortunately for users, bad updates appear to be all too frequent with the latest Windows products. 2013 was a particularly bad year for faulty updates with more BSOD issues reported as part of an April 2013 update, multiple problems with MS Office updates in August and September, and problems with a Windows 8.1 update issued in October.

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