In the first part of this topic, Test the Cloud- Trials are Free, we dealt with some of the nuances of using and testing cloud computing with trial versions of the software. In this part, we will explore some of the aspects that could not be covered in the previous article.
Generally, trial versions of the cloud software can be downloaded for free. But, most trial versions require you to hand over credit card details. The purpose of obtaining that input from you is to ease the process of getting your subscription if you decide to go on with them. (Most cloud providers are certain that you will continue with them unless you are looking for something very specific). A note of caution: you will be charged if you do not adhere to time limits stipulated for the trial or do not communicate your acceptance or your rejection at the end of the trial period. So, if you are allowed a thirty-day trial, complete the trial within the specified time limit, if you do not want to be charged for services that you do not plan to use.
Sometimes, trial versions of the software could come with some limitations. Even where the trial version is fully functional, you may have a limit on the amount of data storage space that is allocated per trial download. This may not be sufficient for your enterprise. However, some vendors may allow you additional space for your testing operations on specific request. So, pay attention to the amount of space you get with the trials, and make up your mind whether the allocated space meets all your testing and loading needs. If not, do not hesitate to start a dialogue with the vendor. They may oblige you and allocate more space on request or a small charge.
If all features of the trial are not functional, you may be allowed access to a fully functional trial on request.
The trial period is also a good time to evaluate the level of customer service you will get. You will get a sense of the responsiveness and support from the different kinds of interactions you have with the management and the support team. You will also have an understanding of the kind of technical expertise that is available with the vendor. Ultimately, your employees will have to draw upon the vendor support for many things. So, make use of the opportunity fully.
