Fundamentals for Managed Business Continuity & Disaster Recovery Services

Many companies are facing problems due to unsatisfactory data recovery plans. Some of them are not paying attention to key points; whereas others do not have relevant strategies. For companies, it is highly important to have appropriate backup and recovery system. For this purpose, they search for reliable services which give surety of business continuity, even if disaster strikes. It is often assumed that plan for disaster recovery (DR) is similar to business continuity (BC). In fact, plan for DR covers IT operations and infrastructure, whereas BC plan covers entire organization.


There are some fundamentals which DR Service providers must consider. The following five fundamentals give guideline to develop a well executed DR and BC:


1/ White Glove Service

It is the responsibility of the service provider to arrange disaster recovery plan, handle accomplishment, make schedule for backups and provide testing facility. White glove service works to improve recovery plan to support business resiliency. As a result, clients get enough time for other business concerning tasks.


2/ Undisturbed Deployment

There are many companies that do not have proper system for recovering data. In traditional Information Technology, it is a bit challenging to plan, implement or administer projects that need money for investment, time and staff. Only a managed solution can give instant and reliable results. Service providers must have straightforward unending management with automated procedures to update the recovery of applications and data system.


3/ Clients’ Control over DR Plan

Only a managed service provider gives some control to clients over DR operations. For this purpose, clients are given relevant tools to test disaster recovery plan, system backup and folders and files recovery processes. Though white glove treatment is provided, clients must have enough knowledge to carry on simple recovery operations. Clients’ know how of recovery operation is critical if you are pressed with RPO and RTO.


4/ Proper Tools for Smooth Integration

For managed disaster recovery, clients must be empowered with relevant tools. White gloves services supply tools that can simplify the managerial aspects and help in seamless consolidation of IT environment of the company while integrating personnel, processes and tools that are already available.


5/ Affordable Solution

When companies get DR management service for business continuity, they need vendors that are within their budget. Vendors are providing solutions for business continuity that most of companies cannot afford. Service providers can make disaster recovery plan affordable, as well as beneficial for clients by offering cloud computing services. One of the advantages of the cloud is that companies are able to scale up or scale down depending on the resources needed while only paying for the resources they have used.


Disaster Recovery as a Service is the dominating segment of DR market. By 2018, MarketsandMarkets projects that the DRaaS segment will reach the $5.7 Billion figure. Therefore, IT providers are given an opportunity to get maximum profit in the coming years. If you are an IT company planning to get a slice of the DRaaS market, please contact us and we will assist you in reaching your goals.

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