Backup Technology are pleased to announce the launch of our brand new website www.backup-technology.com which reflects our position as the market leading Online Backup and Disaster Recovery specialist.
The new site has many new features including a new interactive blog which will feature regular posts from members of our team who will talk about best practices and our experience of the industry.
After many months of development, we are delighted to officially release the Backup Technology Portal which will be made availaible to all existing customers and resellers over the coming weeks. The portal provides a central point of management for all backup activities to streamline the process of monitoring, whilst giving live updates and information around the clock.
Customers can now raise an online support case by clicking a single button in the portal, all of the relevent information is then automatically transmitted to our Asigra trained support staff. Once the case has been assigned your account manager will then decide on the best method of resolving your issue either by telephone or a remote session.
We hope that new and existing customers will benefit from usability of the new design, please let us know your comments and feedback below