Studies have indicated that SMBs (small and medium sized businesses) in the Asia-Pacific region are simply not prepared enough to deal with IT disasters, as only 48% of companies have Disaster Recovery procedures in place.
Symantec found that 12% of Asia Pacific SMBs had no form of DR plan whatsoever and 44% of these did not consider computer systems critical to their business. A further 28% stated that disaster preparedness was not a top priority.
Such a lack of preparation is surprising considering the typical SMB experienced 5 outages within the last 12 months. The leading causes of this were cyber attacks, power outages, upgrades and employee errors.
The data at the heart of such SMBs is simply not protected. Less than half of all SMBs back up their data weekly and only 21% backup daily. Forty-five percent of businesses said that they would loose at least 40% of their data in the event of a disaster, and it is estimated that such an outage would cost their customers up to $45,000 per day. This is one of the main issues in that a disaster not only affects the vendor directly, but also their end clients.
The survey revealed that most businesses are not making disaster recovery a main priority until they experience some form of significant data loss. Fifty-four percent of businesses which have put some form of implementation in place have done so in the last six months. However only 28% of companies have actually tried and tested their disaster recovery procedures, which is critical to being prepared.
Findings also reveal that the cost of being unprepared is huge, placing an SMB under real risk of going out of business. The survey revealed that in addition to costing hundreds of thousands of dollars, any downtime often causes customers to take their business elsewhere.
“Disasters are unpredictable and can happened due to natural causes, human errors or IT systems failures. SMBs which handle sensitive data such as customer records, credit card details or personal files, cannot afford to risk data loss incidents,” said David Dzienciol, Symantec’s vice president for SMB and Channels, Asia Pacific and Japan.
“The research shows that SMBs still haven’t recognised the tremendous impact of a disaster. Simple planning can enable SMBs to protect their information in the event of a disaster, which in turn will help them build trust with their customers.”
In India for instance it is thought that SMBs have yet to recognise the huge impact which disaster can have according to Vineet Sood, the head of channels and alliances at Symantec India.
SMBs must act quickly to put Disaster Recovery Procedures in place and ensure that data is secure, in any eventuality.