The Sony Network outage back in April led to gamers being unable to access their online accounts.
Following what was called a sophisticated hack, Sony was forced to take down its PlayStation Network service in addition to receiving attacks to its Online Entertainment service.
Although credit card information was encrypted no theft has yet being recorded from the 100 million users affected.
Rosenberg called the incident a bump in the otherwise good relationship Sony have with their customer base. In order to keep the relationship alive Sony have introduced a ‘Welcome Back Package’ which includes all forms of incentives such as free movie downloads and games. Furthermore PlayStation are granting users a $1 million identity-theft insurance policy for next year.
“The great news is that they are back though, and our service is up and operating and secure and delivering – doing exactly what it’s supposed to do” Howard Stringer, CEO of Sony commented.
“When our gamers get online, they’re getting online to game. They’re not thinking operationally about how it’s happening. They just want to have fun” he added.
Sony has so far being unable to determine who was responsible for the attack although Scotland Yard are now questioning 19-year old Ryan Cleary in connection with the attacks following his recent arrest.
“We will examine the individual for any Sony data” a representative told Develop. Sony had previously pointed the finger at the hacker group Anonymous.
Sony’s network is now as secure as it can be according to Stringer however he admits “nobody’s system is 100 percent secure.”
“This is a hiccup in the road to a network future.”
