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File-sharing services may give some benefits to organisations, but security breaches could end up costing the company thousands of dollars. Due to carelessness of employees, sensitive information of clients could get leaked and companies have to pay charges for violation of HIPAA regulations. As a result, file-sharing services are believed to be major threats to secured data. Though most of the companies might take security measures, they cannot share the files effectively to end users. One of the reasons is that companies lack visibility into how employees use the services.

Why File-Sharing Services are Used?
Companies find file-sharing services useful when they are required to transfer documents to clients on regular basis. Though there are limitations applied to email services, content managers find it to be a reliable solution for communicating with developers, freelance writers, vendors and designers. The platform is not only inexpensive, but also gives facility to communicate and share information irrespective of time. Many services offer a basic starter package for free and allow you to buy additional storage at affordable rates.

Drawbacks
Enterprises require many security features which are missing from file-sharing services. For instance, some file-sharing solutions lack encryption and as file-sharing is mostly of a public nature, confidential files could end up at the wrong hands. The convenience of file-sharing services is provided at the cost of consistency. Moreover, anywhere and anytime feature of file-sharing often leads to compliance issues.
The disconcerting drawback is loss of trust that is developed by end users on the services of the companies. Perhaps, the problem is created due to carelessness of newly appointed employee, who is not an expert; and they might delete some of the important files or heap of folders by mistake. Improper management of data is the most serious threat that makes way for malware or hackers’ attack.

Ways to Tackle File-sharing Issues
File-sharing has so many disadvantages, so enterprises are applying strict approaches to handle file-sharing services. It is the reason why many companies do not allow their employees to check mainstream file-sharing platforms. When companies pay penalties against compliance and security breaches just because of employees’ slip up, it becomes reasonable to apply an extreme approach to avoid such issues.

There are three basic methods to cope with issues concerning file-sharing services in the enterprise:

Careful Selection
Is it necessary for organisations to embrace latest file-sharing services? Cloud services are not accepted by all organisations. A small number of enterprises are getting the benefit from these services. Careful selection of cloud services is mandatory when organisations need custom fit solutions to fulfil their business and compliance requirements. Security features, cost, privacy settings, storage space, and maximum size of uploaded file are some of the factors that are considered before choosing a cloud service.

Customise Business Solutions
Do you need a service like Google Drive or Dropbox that is more secure and reliable? It is possible to have such type of platform by building a customised solutions. Tailored business solutions allow file-sharing as well as team work along with security of mission critical data within the enterprise. All organisations do not have resources to build customised solutions. They have an opportunity to hire services to get on-demand solutions.

Block File Storage Platforms
In order to avoid security breaches, IT managers should block unauthorised file-sharing platforms. Administrators have to configure hardware and firewalls to block particular IP addresses.

Lack of support in any project can easily result in failure even with simplest project or activity. It is important for you to know that sending or moving your mission-critical data to a third party service provider online is never an easy attempt. Doing such thing without employing proper support can lead to very serious issues that can cripple the entire activity and/or the organisation.

Therefore, you need to examine your service provider, whose mission is to bring to the table a particular skill set to your organisation. More so, exploring the skill sets of the service provider should provide you with the freedom you need to develop the particular talent you have. If your service provider can say that they can bring talents to complement your business, then you are in good hands. Otherwise, it is time for you to search for the partner that will provide you with the freedom you need.

Cloud based services can abstract software and software infrastructure maintenance from your company at the same time optimising on the current hardware you already have. The service provider should be responsible for upgrading hardware and software, without any kind of downtime. Also, there should be availability of data system for your enterprise at all times. The data should be considerably scalable as well as activity that involve trouble shooting at the service provider’s end should flawlessly transfer you to the “hot site” or even to the “disaster recovery site” so as to provide your business with enough convenience option. Disaster recovery procedures must also be an integral part of the offerings. Data mirroring features should be automatic. Compliance to legal mandates must be incorporated into the backup process and archiving.

On a daily operation, there must be support services available for you to carry on your activities; and you should be allowed to refer or contact your technical support team members, assigned by your service provider, for any kind of problems. Customers that are using their services should be sure that they can get not less than 99.99% uptime. Ideally, 24/7 help desk should be provided by the service provider in order to make it easy for customers to get the help they need for their service. That can also make the customers to be sure of getting response from the service provider within 24 or at most 48 hours.

Another thing expected of the service provider is to regularly monitor the health of all customer accounts. If any suspicious activity is detected in the account, such activities must be logged in to the system and reported. In order to automatically trigger off warnings when there is any form of spur-of-the-moment activities, the software alerts must be configured right.

The cloud based support services must help to improve your return on investment (ROI). It must give evidence about the data storage model being marketed by your service provider to assist you in your exclusive business prospect.

Backup Technology is proud to be a 3D Hybrid partner of Asigra, which gives us the best support to reach our business goals.