Tag Archives: BTL

Controlling your Cloud Data in the Face of Outages

It’s hard to imagine that one quick lightning strike could disrupt the business of several companies across Europe, but this is exactly what happened in the summer of 2011 in Dublin.

After a lightning bolt struck a utility pole, causing an explosion and fire, power supply was cut to several businesses and data centres in the surrounding area. According to Amazon and Microsoft — the two companies whose data centres were worst affected — the bolt disrupted power supply to their massive data centres. While Microsoft was able to kick start its services after a few hours, Amazon’s services weren’t resumed until a good 48 hours later. Amazon’s customers spent several frustrating hours waiting for Amazon to report on the status, as the company struggled to set things right and quickly restore their services.

You might say, this is an old news that happened more than five years ago, but this very instance shows how unplanned disasters can strike at any time. With this in mind, Backup Technology Limited (BTL) believes there are several lessons to be learnt from this and many other data centre outages.

Complete dependency on the service provider’s ability to maintain uninterrupted service is foolhardy, to say the least. Customers signing up for cloud services must ensure that they maintain control over their data by making local backups of their data in addition to riding the cloud for all the benefits that accrue from it. BTL urges its customers to take advantage of its Asigra powered software, a hybrid cloud backup solution that ensures full-proof data availability.

BTL is equipped with local and remote management features, which allow users to seamlessly perform local backups to their private cloud infrastructure or offsite backups to a public cloud. Even more beneficial, they can do so even while they’re away from the office. A web-based management console allows one to control and manage all backups and restores via an Internet connection.

To ensure full business continuity, BTL stresses the importance of performing both local and offsite, cloud backup. If backing up data to the cloud, BTL recommends that customers add disaster recovery and business continuity to their list of services.

Unlike larger cloud customers such as Amazon’s public cloud users, BTL users who backup data locally to their private cloud infrastructure, in addition to a cloud service powered by BTL, will not have to wait endlessly for reports about the restoration of services in the event of an offsite data centre disaster. They can connect their network to the local copy of the data and resume their business activities almost instantaneously.

When handling business data backup plans, smart IT admins look at all their options and will not hesitate to implement local backup AND offsite cloud backup with an MSP to ensure security and business continuity at all times. BTL recognises the ground realities surrounding data management by large third parties. This is why BTL focuses its attention on customer needs and urge its customers to build in an extra resilience and maintain data redundancy.


BTL Cloud Backup Product Features – Part I

Cloud backup software has come a long way. Today, the average software has powerful and sophisticated features. One of the best breeds of software in the cloud backup space is Backup Technology Limited (BTL) software. BTL’s software is powered by Asigra, a leading cloud backup enabling company since 1986. The most striking feature of BTL is its agentless architecture. Professional data administrators will always appreciate the advantages of BTL’s software. Security is never compromised, as it comes with encryption key that can save and recover data to and from the vault systems. The complexity and size of problems are thereby minimised; upgrades are centralised from the vault system, and data backup and recovery becomes a streamlined process. Furthermore, licensing is easy to set up, as a single license acquisition takes care of all the future needs of the organisation.

BTL manages file databases intelligently. Every single file of the database is identified and managed by proprietary algorithm, and the end-user can remain completely unaware of the intricacies that enables the backup of different kinds of data files, from multiple operating system environments, using a single interface.

How does all this happen? BTL’s cloud backup technology consists of two components: the DS-Client, and the DS-System. The DS-Client is installed on a dedicated Windows, Macintosh or Linux server and target backup machines are identified. The DS-Client also allows versioning, which means that backups can be available for a quick restore.

Using standard APIs on the target machines, the system automatically logs into the backup system and captures the data securely. The DS-Client, then processes, compresses, encrypts and transmits the data from the target machines using delta blocking and common file elimination technologies, commonly knows as de-duplication. The system is very intelligent in that it runs un-interrupted in the background, segregating corrupted files; correcting them or marking them for re-try at a later date.

The DS-System is at the core of Asigra Cloud Backup technology. It is installed in an enterprise or service provider data center, or in an IaaS cloud. The DS-System efficiently aggregates data from all remote DS-Clients and maintains, manages and validates the online backup repository.
BTL allows the use of Local Restore tool in order to speed up LAN restorations. Depending on your needs, you can use such tools, as:
• Long Term Storage Policy Making Tool — is a discovery tool to automatically ascertain characteristics of primary data, Client and System Monitoring, Email Message Level Restore, Bare Metal Restore capability, and SNMP Integration.
• File Summary Tool — provides both a synopsis and detailed scanned file information. The report is easily modified with several filters allowing a group of files to be specifically analysed.
• LAN Discovery Tool — identifies the characteristics of data, such as when the last time it was accessed, its age, and file size. This will help the user to make business decisions about how they want their data stored and recovered.
In Part II of this series, we will further discuss BTL’s main features in details.

Why BTL’s Cloud Backup Outperforms the Competition?

People in search of great cloud services are always asking the same questions and expecting to find new answers! There are no new questions. There are only new answers. Let us look at some of the common questions that are asked:

  • How does this new technology advantage me?
  • How is it different from the current technology I use?
  • Where will my data reside?
  • Will my data be secure?
  • How will I have control over my data?
  • What kind of tools will I have for managing my data?

Backup Technology Limited (BTL) has not been asked anything significantly different or new. But, it has a lot of new answers to tough questions that are frequently asked. BTL has created a cloud platform that addresses the most recalcitrant problems of customers and resolves them to their satisfaction! This speaks volumes on how BTL has been taking its mission seriously!

The cloud computing infrastructure proposed by BTL Cloud Backup is exciting. BTL is committed to the task it has undertaken. It has partnered with leading technology vendors to provide customer friendly solutions. The integration and interoperability of the product further delivers a combined solution to frequently encountered customer problems and provides a high level of data protection solutions. The methods of deployment, the virtualisation options, simplification of provisioning, application services, increased availability, reduced environmental impact, and business continuity are some, not all, of the compelling reasons for adopting this great technology from BTL.

BTL’s Cloud Backup is an affordable option. It delivers a number of financial advantages to its users. It brings, in its wake, cost advantages and flexibilities that are rarely enjoyed with other IT innovations. Customers signing up for the platform can replace CAPEX with OPEX as the infrastructure is rented not owned. This results in reduced hardware investment and maintenance costs, reduced capacity needs, reduced technology risks, increased productivity, and improved user experience. Furthermore, BTL’s innovative approach to IT supports green computing and accommodates the globalisation aspirations of enterprises.

BTL’s Cloud Backup is easy to deploy. The software almost configures itself and wizard screens guide the user over the humps and bumps of installing and commissioning the software and initiating the backup. Administrators can create, edit, run backup sets, restore and delete files or view user-activity logs from a central management console anywhere, anytime, using a web-browser-based interface that merely requires input parameters for authentication and authorisation. The easy to use dashboard comes with robust features and functionalities, smart defaults for effective and efficient management of your data. The data itself resides in an encrypted format on secure physical or virtual servers that are systematically and dynamically replicated/mirrored for high availability and disaster recovery.

BTL offers multi-level support to users of their cloud platform. Customer satisfaction is very important for BTL and it has shown its eagerness to help its customers by deploying dedicated service personnel.

Customers, who want to know more about how the service works or how they can optimise on the cloud storage platform, can take advantage of the elaborate knowledge base BTL has developed. Trial versions of the software can be downloaded and tested free of charge for a period of 30 days before any buying decisions need to be made!

BTL utilises 256-bit AES security and multiple data centres located on two continents to ensure data protection and availability. BTL offers IT service providers a secure data solution combined with a robust partner program, the efficiencies of full web-based account management, and an industry leading technical support team. Visit www.backup-technology.com


Awards at the Double for Backup Technology

We’re delighted to have picked up two major awards at the Asigra Partner Summit in Toronto last night. We came away with the awards for Unsung Cloud Backup Hero and Brand Advocate.

The Asigra Partner Summit recognises the ability to drive innovation and deliver business value to a range of organisations including Fortune 500 Companies through successful public, private and hybrid cloud backup and recovery deployments.

David Farajun, CEO of Asigra, said: “2014 has been an excellent year for cloud-based data protection as businesses of every calibre are challenged with protecting more data than ever spread across an increasing number of computing endpoints. As our service providers prove on a daily basis, these challenges are easily overcome with the right technology and team in place.

The Asigra 2014 Partner Awards Program is a showcase of those partners who have demonstrated exceptional prowess in the market and we applaud their efforts as we ensure business uptime for our mutual customers.”

Rob Mackle, Sales Manager EMEA for BTL, said: “This is fantastic recognition for the work we do with Asigra to provide secure and reliable protection for the huge amounts of data being created by enterprise business.”

Asigra is the world’s leading Cloud Backup software developer and BTL is its largest global partner.

BTL’s Cloud Backup offering based on Asigra software fits the Private Cloud, Public Cloud and Hybrid Cloud requirements for any size of environment, on and offsite. It provides an Enterprise and WAN optimised solution, allowing large amounts of data to be protected over small bandwidth connections.  BTL’s proprietary portal enables centralised web-based monitoring and consolidated daily emails giving customers full transparency of backups on a real time basis.

For more information email sales@backup-technology.co.ukor Tweet us @backuptech





Backup Technology Offers Lifeline to Symantec Backup Exec.Cloud Customers

Free Migration Available to Asigra Backup Solution

Leeds, United Kingdom: Backup Technology (BTL), which specialises in online backup & disaster recovery services for global enterprises, is offering a lifeline to Symantec customers affected by the American companys decision to close down its Backup Exec.cloud service.

The offer of a free migration to all Backup Exec.cloud customers comes after BTL moved Datek Solutions to its Asigra-based backup solution platform just days after the UK IT consultancy received an email from Symantec saying it would end its Backup Exec.cloud and stop selling subscriptions or renewals in Jan 2014. Datek is now centrally managing its multiple customers from BTLs web-based monitoring portal.

Dave Twilley, Technical Services Manager for Datek Solutions, said: A lot of our customers rely totally on cloud backup for things like exchange data and sensitive documentation so as soon as we got the end of life email from Symantec we knew we needed to act quickly. We spoke to BTL on the Friday and by the Monday morning all of our customers data was fully backed up. They did a great job.

BTL is now offering a free migration service to all Backup Exec.cloud customers. This will allow them to run BTLs stable enterprise backup solution alongside the Symantec solution free of charge until the drop dead date of their contract.

Rob Mackle, Sales Manager and Channel Sales Manager EMEA for BTL, said: Symantecs announcement has left a lot of customers in limbo. We moved Datek onto our enterprise backup solution quickly and smoothly to ensure their customers were not left exposed from the EOL announcement and were now offering free migration to anyone else affected by Symantecs decision. Once migrated, they can run our Asigra solution in tandem with Backup Exec.cloud to see if its the right fit for them and to build up their data history.

Asigra is the worlds leading online backup software developer and BTL is its largest global partner. The BTL offering provides an Enterprise and WAN optimised solution, allowing large amounts of data to be protected over small bandwidth connections. BTL’s proprietary portal enables centralised web-based monitoring and consolidated daily emails giving customers full transparency of backups on a real time basis.

BTL, which is part of UK cloud company iomart Group, currently protects over 15 petabytes of data in the public and private cloud for customers including Siemens, British Red Cross, WPP, Pernod Ricard and Liverpool and Everton football clubs.

Backup Technology Acquired by Publicly Listed Leading UK Cloud Company

Backup Technology, ‘BTL’, is delighted to announce that it is now part of publicly listed leading UK cloud company iomart Group plc.

This is a major opportunity for BTL and our customers, as we will now be able to expand and develop knowing that we have the support of one of the fastest growing cloud and managed service providers behind us.
Simon Chappell, one of the founders of BTL, is moving on to pastures new but other than that it is very much business as usual.

Ritchie Fiddes, Sales & Service Director of Backup Technology, said: “As the growth of cloud services continues to gain momentum, iomart Group provides a perfect fit for BTL to be able to offer its customers additional complimentary services. Being able to plug directly into iomart’s expertise and its enterprise level data centres and fibre network means we can work with even bigger customers who require the big infrastructure and strong balance sheet that iomart can provide.”

Angus MacSween, CEO of iomart Group plc, stated: “We are delighted to welcome BTL to the Group as they have achieved ground breaking progress in the delivery of cloud backup and disaster recovery. BTL gives iomart a solid and well-established platform to grow further from, with a very good enterprise customer base and little crossover from the existing Group base. It’s a very good strategic fit, complementing our portfolio of existing products.”

iomart Group plc is one of the UK and Europe’s largest providers of cloud computing and hosting services, serving over 300,000 customers each day. It is listed on the London Stock Exchange’s Alternative Investment Market (AIM) and is financially strong and profitable. It owns and manages 10 data centres across the UK connected via a high speed optical network with technical support provided 24x7x365. You can find out more about iomart Group at www.iomart.com

Our Customers

  • ATOS
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  • Alliance Pharma
  • Liverpool Football Club
  • CSC
  • Centrica
  • Citizens Advice
  • City of London
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  • Government Offices
  • HCL
  • LK Bennett
  • Lambretta Clothing
  • Leicester City
  • Lloyds Register
  • Logica
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  • National Farmers Union
  • Network Rail
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